Pickup & Delivery

We pick up, repair, and deliver it back

No need to leave home — a rider handles the trip both ways.

Available in Metro Manila, plus Cainta, Antipolo, and Taytay in Rizal, and San Jose Del Monte, Meycauayan, and Marilao in Bulacan.

📞 Please call us first before booking

Call 0956 669 2007 so we can confirm your device's problem and make sure Pickup & Delivery is the right option for it — then book below.

A rider will pick up your device at the address below, we'll repair it at the shop, then a rider delivers it back to you. One Pickup & Delivery Booking, Diagnostic & Delivery Fee covers the whole round trip — ₱500 to ₱1,600 depending on how far you are from our nearest branch (1–5 km ₱500 · 6–10 km ₱700 · 11–15 km ₱800 · 16–20 km ₱1,000 · 21–25 km ₱1,200 · 26–30 km ₱1,400 · 31+ km ₱1,600) — pickup and delivery back are both included. No payment is needed to book — the fee is paid together with the repair cost when your device is delivered back.

Device 1

Your device comes to the shop, so board, port, camera-module and housing repairs are all available here. Screen, battery and general camera repairs aren't offered through Pickup & Delivery — book Home Service or visit a branch for those.
Please upload a photo of the device information (e.g. Settings > About screen, or the back of the unit showing the model) and, if applicable, a photo of the device's physical condition.

Pin your exact pickup location — this is what the rider follows *

Search your area, then drag the pin to your gate/door so our rider finds you easily.

Earliest pickup is tomorrow — same-day pickup isn't available. Pickup happens sometime within the day you choose; we don't give a specific time estimate. Our rider will message you once they're on the way.

Pickup & Delivery Agreement

Please read before booking — you'll get a copy in your quotation email.

  1. Booking, Diagnostic & Delivery Fee. The fee covers the rider's pickup trip, the initial diagnosis, and delivery of the device back to you, and depends on the distance of your pickup address from our nearest branch: ₱500 for 1–5 km, ₱700 for 6–10 km, ₱800 for 11–15 km, ₱1,000 for 16–20 km, ₱1,200 for 21–25 km, ₱1,400 for 26–30 km, and ₱1,600 for 31 km and above. Pickup & Delivery is available in Metro Manila, in Cainta, Antipolo, and Taytay, Rizal, and in San Jose Del Monte, Meycauayan, and Marilao, Bulacan only. The amount is shown on the booking form once you pin your address. No payment is required to book; the fee is paid together with the repair cost when your device is delivered back to you. The fee is separate from the repair cost.
  2. Repair cost approval. The quotation is an estimate. The final repair cost will be confirmed after diagnosis; no repair work starts until you approve it. If you decline the repair, the device is delivered back to you with no additional charge beyond the fee above.
  3. Device condition at pickup. Our rider will inspect your device with you, complete a condition checklist and take photos before taking it. Pre-existing damage noted at pickup is not covered by any warranty.
  4. Unboxing video. When the device reaches the shop, our technician records an unboxing/inspection video which you can view on your tracking page — this is our shared record of how the device arrived.
  5. Remove your SIM card & accessories before pickup. Before the rider arrives, remove your SIM card, memory card, case, screen protector and any accessories. The rider takes the device only. Ceejay Cellphone Repair Shop is not responsible for any SIM card, memory card or accessory left in or with the device, including any charges made on a SIM that was not removed.
  6. Your data. Please back up your device before pickup. Ceejay Cellphone Repair Shop is not liable for loss of data, and you are responsible for removing locks or providing passcodes needed to test the device (Face ID/Touch ID can be re-enrolled after repair).
  7. No guarantee that every repair will succeed. We will do our best, but not every device can be repaired and we do not promise a 100% successful repair. This is especially true for logic board problems, water-damaged units, devices that will not power on, and devices previously opened or repaired elsewhere, where the fault may be worse than it first appears or further damage may already exist. If a repair cannot be completed, or the device does not survive a logic board or water damage repair attempt, the device is delivered back to you in its current condition; only the Booking, Diagnostic & Delivery Fee applies and no repair cost is charged for the unsuccessful work. By booking a logic board or water damage repair, you accept this risk.
  8. Transit. The device is sealed and tracked while with our rider. Our liability for loss or damage in transit is limited to the cost of repair or replacement of the device as assessed by the shop.
  9. Delivery & identification. The device will only be released to you or a person you authorize, who must present a valid ID and the booking reference. If no one is available on two delivery attempts, the device will be held at the branch for pickup.
  10. Unclaimed devices. Devices not claimed or re-delivered within 30 days of being ready are subject to storage fees and, after 90 days, may be disposed of in accordance with the law.
  11. Warranty. Repair warranties follow the shop's standard Service Agreement terms (e.g., 3-day warranty on LCD/OLED for ghost-touch/non-responsive issues only; 1-month battery warranty for quick-discharge issues).
  12. Contact & consent. By booking, you agree to receive SMS/email/app notifications about this repair.

Before submitting, please ensure that all details are correct and accurate to avoid delays. If we need further verification please expect a call from us.

A Pickup & Delivery Booking, Diagnostic & Delivery Fee of ₱500–₱1,600, depending on your distance from our nearest branch (1–5 km ₱500 · 6–10 km ₱700 · 11–15 km ₱800 · 16–20 km ₱1,000 · 21–25 km ₱1,200 · 26–30 km ₱1,400 · 31+ km ₱1,600), covers the round trip — pickup from you and delivery back. No payment is needed to book; the fee is paid together with the repair cost on delivery. Pin your pickup location on the map above to see your exact fee.

Accept the Pickup & Delivery Agreement above to continue.

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